How does the warranty work if I don’t live in Chiang Mai?

Additional FAQ for Non-Chiang Mai residents

Yes!  We offer virtual test drives, live video walk-arounds on and off a lift, more detailed pictures, etc.  Whatever you may need for your peace of mind.

 

Transport to many cities is possible on a multi-car trailer (This method would require you to pick up the car from a particular location). Alternatively transport to your house can be arranged on an individual car trailer, but this costs about 3-4 times as much. More details and FAQs here.

 

The ownership transfer into your name still has to happen locally in your city after you pick up the car though because the residency certificate for the buyer must be in the province where they are registering the vehicle.   Depending on where you are we may be able to work with an agent to assist you with this.

 

Other services we could offer our out of province clients:

- Collision Insurance policy

- 24 hour roadside assistance policy

- Car accessories pre-delivery to Bangkok.


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Expat’s Autos standard warranty terms are generally only valid for claims at our office in Chiang Mai.  

 

For our Platinum Certified class cars we can make an exception to provide the 1 month full coverage remotely as long as prior approval for a repair has been requested.  Expat Auto still reserves the right to have the owner take the car to a garage of our choice for warranty claims.

 

Expat Auto’s Limited warranty will not be provided on any cars.  As long as the car is not older than 10 years old we suggest to purchase a third-party mechanical insurance through us that can cover many of your car’s components anywhere in Thailand at the main dealer.  See more details about this coverage here.


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