fb pixel

How does the warranty work if I don’t live in Chiang Mai?

Car Buying & Sales

General

Since all of our cars have undergone a thorough inspection we have been able to categorize them into our car classification/grading system.

Platinum and Gold classifications have had all repairs completed. For the Silver and Bronze categories, you can ask our sales staff if there are any items that have not been done.

Our policy is full disclosure of everything we have been able to find out.  You can read more about our inspection, renewal process, and classification system here.


Be the first person to like this faq.

Every month. The actual number depends on our own car sales numbers each month as well as the number of new consignment cars we may get in.

If you don’t see what you want, check out our Car Finding Service!


1 people found this faq useful.

Sorry we cannot offer this service at this time as most of our vehicles do not have a current collision insurance policy until the buyer pays for a year policy after the sale.


Be the first person to like this faq.

Yes, you can test drive as many cars as you want!


5 people found this faq useful.

Logistics

As long as the payment and insurance has been taken care of you can drive the car home. We will however have to get the car back from you for one day once your residency certificate is ready to complete the ownership transfer process at the Department of Land Transport (DLT).

 


Be the first person to like this faq.

Yes this is also possible for serious buyers within a reasonable distance from our office. If it's not convenient for you to come into our shop and you are interested in several vehicles you may want to schedule a live video walkaround of a few cars with one of our sales team members before scheduling the in person viewing at your house of one car.


Be the first person to like this faq.

No appointment needed, but we may be able to ensure better service if you do!


Be the first person to like this faq.

Paperwork & Documentation

The basic government requirements to be road legal is to have the mandatory government insurance called P.R.B. that only covers basic medical for the third party. You also need this policy to renew your yearly road tax.  Cars over 7 years old and motorbikes over 5 years old also have to have a smog and safety inspection done in order to be able to renew your tax.  See our vehicle title services page.

 

Yearly registration revolves around the date the car was originally registered new.  So when a car changes owners the date doesn’t change. You can only renew the yearly road tax /registration 90 days before it expires. When you buy a car from us the road tax will be valid for a minimum 3 months or more (up to 1 year and 3 months).

 

We highly recommend you purchase an additional insurance policy that will cover collision property damages and additional medical coverage.  Insurance in Thailand is usually sold for an unnamed driver so the good news is that anyone can drive your car and be covered.  See more details about collision insurance policies types.


Be the first person to like this faq.

No, but you will need one in order to be able to make insurance claims so best to get it sorted as soon as possible. 


Be the first person to like this faq.

 Basically, just a passport and a valid residency certificate, which we can help arrange for you at our office if you have a TM-30 from immigration.  


Be the first person to like this faq.

Money & Finances

We use a transparent haggle-free, fair price guarantee system.  Unlike many places, our car prices are not set higher to allow for negotiations and we don't price based on our cost (this means that we even lose money on some cars to stand by our commitment to provide a fair price).  With our fair-price guarantee we work hard to keep up on current Thai market prices to ensure you get a fair market value without the stress and hassle of negotiations. The price you see is the price you pay, no hidden costs to get the car into your name.  

In addition to a fair price, we also include:

  • Inspection and renewal prep (according to car sale class)
  • Warranty (according to car sale class). Optional third-party warranties/mechanical insurance are also available.
  • Third-party 1 year 24hr Roadside Assistance policy (depending on car class)
  • Current compulsory government insurance and road tax/registration (min 3 months left as we cannot extend before this)
  • Ownership transfer service at the Transport office
  • Ownership transfer fees.
  • and 7% VAT sales tax!

If you wish to purchase an optional (but highly recommended!) collision insurance policy, we can give you a quote. See more details. 

 

If you'd like to be notified if the the price of a car gets lowered or put into our hot-deal promo category, let us know, but cannot guarantee that the car will still be available in the future.


Be the first person to like this faq.

None for you! We’ve tried to make it straightforward for you by removing any hidden fees and making our prices all-inclusive of DLT ownership transfer fees, mandatory gov. Insurance and registration renewal (if within 3 months of expiration), and 7% VAT tax on our cars (this can add up to a lot!).


Be the first person to like this faq.

If you don’t have your money in the country, we suggest you open a Thai bank account and wire the money to yourself or a friend so you can do a local transfer to our bank.

You can also do an international transfer to our bank but it usually takes 3-5 days to come through.

Some clients have mentioned using Transferwise website to do international transfers.


Be the first person to like this faq.

Yes, we can arrange financing on most of our vehicles. See the financing services page for details.


Be the first person to like this faq.

  • Bank transfer locally or internationally (the buyer will be responsible to make up an differences in the amount that shows up in our account due to currency conversions or bank fees)
  • Cash (THB only)
  • Credit cards (extra 3% credit card processing fee.)
  • Wechat and Ali pay (extra 3% processing fee)

Be the first person to like this faq.

Yes, but be aware that on any additional deposits 20,000 THB/ per week is also non-refundable and non-transferable to another car if you decide not to buy the car.


Be the first person to like this faq.

We require a 20,000 THB non-refundable, non-transferable deposit that will hold the car for up to 7 days.


Be the first person to like this faq.

Trade-Ins

Yes, we can do trade-ins on most vehicles. After we evaluate the condition of your car we can offer you a fair wholesale price. We also offer a consignment service to sell the car on your behalf. In most cases you may be able to get more for your car but it will take a bit more time. See more details about selling your car here.


Be the first person to like this faq.

After-Sales Service

In many cases yes.  This will depend on the car’s condition and our current inventory and buying capacity. If we can’t buy it from you though we do have other services to help you sell your car such as our consignment service.


Be the first person to like this faq.

Yes. We are your one-stop shop! If we can’t take care of it we will find someone who can. Our repair garage and service department is not only set up to prepare our vehicles for sale but also to be able to provide ongoing assistance for our clients automotive needs.

See servicing and repairs details here.


Be the first person to like this faq.

Yes there is some level of warranty on all car classifications except for the Bronze and Budget Wheels, which are sold as-is. You can also read more details about the coverage of the warranty levels here.

If you feel you’d like to have a more comprehensive warranty for anywhere from 6-24 months, we also have a third-party warranty/ mechanical insurance that can be purchased as long as the car is not over 10 years old.  See details here.


Be the first person to like this faq.

Additional FAQ for Non-Chiang Mai residents

Expat’s Autos standard warranty terms are generally only valid for claims at our office in Chiang Mai.  

 

For our Platinum Certified class cars we can make an exception to provide the 1 month full coverage remotely as long as prior approval for a repair has been requested.  Expat Auto still reserves the right to have the owner take the car to a garage of our choice for warranty claims.

 

Expat Auto’s Limited warranty will not be provided on any cars.  As long as the car is not older than 10 years old we suggest to purchase a third-party mechanical insurance through us that can cover many of your car’s components anywhere in Thailand at the main dealer.  See more details about this coverage here.


Be the first person to like this faq.

Yes!  We offer virtual test drives, live video walk-arounds on and off a lift, more detailed pictures, etc.  Whatever you may need for your peace of mind.

 

Transport to many cities is possible on a multi-car trailer (This method would require you to pick up the car from a particular location). Alternatively transport to your house can be arranged on an individual car trailer, but this costs about 3-4 times as much. More details and FAQs here.

 

The ownership transfer into your name still has to happen locally in your city after you pick up the car though because the residency certificate for the buyer must be in the province where they are registering the vehicle.   Depending on where you are we may be able to work with an agent to assist you with this.

 

Other services we could offer our out of province clients:

- Collision Insurance policy

- 24 hour roadside assistance policy

- Car accessories pre-delivery to Bangkok.


Be the first person to like this faq.

Can't find what you're looking for?