Repair & Maintenance Logistics / Liaison Services

Get help for difficult situations

Car Pickup & Delivery

Need to have some work done on your car but would like to take advantage of some convenience services? We can pick up and/ or deliver your car to your door.

 

Service Calls

Car won’t start, or some other issue where you need mobile service to your location in Chiang Mai? We got you covered!

 

Towing

If your car is not driveable and needs work that is not able to be done on site, we can arrange towing or a slide truck (if necessary) for you through one of our towing partners.

 

Collision Insurance Paint & Body Garage Liaison Service

Whether you have insurance through us or not we can also offer additional help if you should need assistance in making a claim. 

 

Initially, in the case of 1st class insurance, if you haven’t called to make a claim at the scene of an incident yet, we can help call the insurance company to send an agent to our office to take pictures of your car and make a claim.  Following this step our service will include making the multiple trips to the repair insurance repair garage on your behalf for:

  1. Delivery of car for initial inspection and scheduling with the insurance repair garage.
  2. Delivery of car to insurance repair garage on the date scheduled for starting the repair.
  3. Pickup of the car from the insurance repair garage once the car repairs are complete.

* Disclaimer: Expat Auto is not liable for the insurance garage turn-around-time or quality of workmanship.

** Notes: our service fee does not include any deductible/excess required for making a claim through your policy.

 

OEM Dealer Servicing Liaison Service

This service can be provided In the case you need us to handle the communication and liaising on OEM dealer only issues.

Car Repair Logistics & Liaison Services FAQs

Approximately 30 km. would be the limit.  The service fee is standard up to 5 km., then extra for each additional km. Ask google for directions from Expat Auto to your house pin and subtract the first 5 km. to see the # of additional km. you will be charged for.


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Anywhere in Thailand!  We partner with towing services all over the country to be able to provide this service. 

You might also want to consider a 24/hr roadside assistance policy which will cover you for this kind of thing and the yearly cost is about the same price as one towing. See more details here.


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If towing is required then the towing service is an additional cost to the service call as we use a third party service for towing.


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The service call fee is collected regardless of the problem being able to be repaired onsite or not.  Parts and or labor to fix the problem onsite will be an additional cost.


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