Mechanical Insurance / Add-on warranty

Get covered past the manufacturer warranty.

Carwrapped2

If you are buying your car from Expat Auto, Asia Care as a warranty add-on option goes beyond the standard Expat Auto limited local warranty. 

If you didn’t buy your car from us you can still purchase Asia Care as mechanical insurance.  An AsiaCare Warranty can be bought at any time of the vehicle’s lifespan up to 10 years old or 200,000km

Vehicles lose their protection when the manufacturer’s warranty expires. If a problem occurs, it can result in high repair costs and the risk of problems increases over time as the vehicle gets older.

Asia Care warranty (mechanical insurance) provides an extra level of peace of mind so you can drive with the comfort of knowing you are covered in an unpleasant situation, like an unexpected problem with your vehicle, for the cost of repair/replacement of a covered component anywhere in the country.

Put mechanical or electrical failure protection in the hands of the experts with a nationwide network of manufacturer's dealerships – all of which will repair and replace any covered parts with their expertise and guarantees.

 

What the Asia Care “Gold” Warranty covers:

Whats Covered Eng

  • Engine
  • Transmission
  • Drive axle (front and rear)
  • Electrical
  • Engine cooling system
  • Air conditioning and heating
  • Fuel injection and emissions management systems
  • Suspension (front and rear)
  • Steering
  • High-tech
  • Brakes
  • Turbo Charger (factory installed)

 

* There is a Silver and Bronze package as well, but considering value for money we recommend to go with the Gold package. Gold Package details (PDF)

 

Benefits:

  • Provides you with security, confidence and peace of mind
  • Provides protection from unexpected and expensive repair bills!
  • Gives you protection from inflation of rising costs of parts & labor
  • An unlimited number of claims (up to the value of the vehicle)
  • All repairs and new part replacement carried out by qualified technicians at manufacturers main Dealers
  • Cover available for vehicles up to 10 years old and with up to 200,000km on the clock
  • Cover available for different types of vehicles: sedan, Eco car, pick up, SUV and vans
  • No requirement for a vehicle check before the warranty policy is issued
  • You pay nothing upfront for claims. We handle the whole process
  • The AsiaCare Warranty can be transferred with the sale of your vehicle - adding value!
  • 24-hour hotline ready to handle any breakdown recovery or emergency call out
  • Thailand’s first Government approved vehicle warranty with over 10 years of experience
  • Simple application process with help from our experienced customer service team

 

As a bonus, 24 hr. Roadside assistance service is also included with Asia Care warranty! See details here.

 

If you only want a Roadside Assistance policy without AsiaCare, see here.

Mechanical Insurance FAQs

All repairs are performed at a manufacturers service centre. All parts and labour will be genuine and have the usual manufacturers

guarantees. We NEVER place used/old parts on your vehicle.


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When you receive your AsiaCare Warranty Welcome Pack, there will be a Hotline number given to you for any customer service help you may require.


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  1. Contact the initial damage hotline via the number listed in the warranty manual. And bring the car to the nearest service center.
  2. Manufacturer's service center checks the spare parts list.
  3. Wait for the claim center for approval within 24 hours (the coverage is according to the package that the customer chooses to buy. and according to the conditions set by the policy)
  4. Service center repairs
  5. Wait for payment 5 working days before taking the car out of the service center or reserve it and take the car out for use. (Refund within 5 business days)

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The method of claiming is the same as in Bangkok and its vicinities. In case the customer needs a tow truck to visit the manufacturer's service center, “AsiaCare Warranty Roadside Assistance” is ready to provide 24-hour roadside assistance nationwide.  Another good service from AsiaCare Warranty gives our valued customers peace of mind.


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Car insurance typically covers damage caused to your vehicle by an accident, theft, fire and other natural disasters. AsiaCare Warranty plans are in place to repair the covered mechanical or electrical failures of your vehicle if they break down under normal use after the original manufacturer's warranty has expired. Another way to think about the AsiaCare Warranty is that it is HEALTHCARE for your vehicle.


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No.


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Yes. The OIC (Office of the Insurance Commissioner) has approved the AsiaCare Vehicle Warranty in Thailand.

Asia Care is also guaranteed by a leading company from London, which is known and accepted from all over the world.  Guaranteed performance AAA+ award from Standard & Poors (a global credit rating agency) guarantees peace of mind in every ride. No worries about the cost of replacing genuine parts. Can continue to be covered immediately after the new car warranty expires.


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It is not necessary to check the condition of the car before purchasing AsiaCare, but it is recommended that you provide a history of service or at least the latest check from the manufacture service center (or B-Quick) to attach with the application documents to avoid any potential claim issues (see note below).

 

* Note: If the customer never has a history of periodic checks You can buy our products as well, but there is a limitation that "in the event of a claim", the service center needs to request to check the damage before repairing.  If the damage that is found occurred before insuring auto parts with AsiaCare Warranty the insurance company has the right to deny that coverage.


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