Accident & Breakdown Coverage Overview

This service is provided by a third party that has a large network all over Thailand.

The main language is Thai however our customers say their English is acceptable.  If you need assistance we are glad to help during our business hours.

The cost is approximately 2200 THB/ year.

Most policies are set to be an unnamed driver which means that anyone can drive your car and be covered.  In some rare cases you could get a named policy, but we don’t recommend it.

The quotes we give do not have a deductible as our network has stopped providing this option.  Previously when this was an option the price difference between having a deductible was also not worth it in our opinion.

There are, however, a couple cases where you will have to pay an excess. The first case the excess will be about 1-2000 THB, and this is in the case you are making a claim with your first class insurance policy and the insurance company deems that the various damages came from more than one incident. The other is if you want to claim various scratches all around and repaint the whole car. In this case the excess will be approximately 5-10,000 THB.

We are always here to help if you should need assistance of any kind with your insurance. Here are some details of how we can help:

• Free services:
  • Phone assistance with any communication problems with the insurance company call center when making a claim.
  • If you have 1st class insurance and need to make a claim after an incident on your car, either caused by you, or no witnesses are available, and you bring your car to our office we can assist you to call the insurance company to send an agent out to assess the damage and give you a claim paper that you can take into one of their approved garages.
  • Changing your address. We don’t charge for this service, but the insurance companies usually charge approximately 150 THB, so we will need to collect this fee.  *Note: Your insurance policy must be at least 3 months old in order to change the address
• Extra service fee:
  • Logistics with the repair garage when making a claim.  Once you have a claim paper, if you want to avoid the inconvenience of scheduling the repair with an approved garage, dropping it off for the appointment, and picking it up when the time comes you can use our Insurance Claim Liaison Service.

1. Contact the initial damage hotline via the number listed in the warranty manual. And bring the car to the nearest service center.
2. Manufacturer's service center checks the spare parts list.
3. Wait for the claim center for approval within 24 hours (the coverage is according to the package that the customer chooses to buy. and according to the conditions set by the policy)
4. Service center repairs
5. Wait for payment 5 working days before taking the car out of the service center or reserve it and take the car out for use. (Refund within 5 business days)

The method of claiming is the same as in Bangkok and its vicinities. In case the customer needs a tow truck to visit the manufacturer's service center, “AsiaCare Warranty Roadside Assistance” is ready to provide 24-hour roadside assistance nationwide.  Another good service from AsiaCare Warranty gives our valued customers peace of mind.

Car insurance typically covers damage caused to your vehicle by an accident, theft, fire and other natural disasters. AsiaCare Warranty plans are in place to repair the covered mechanical or electrical failures of your vehicle if they break down under normal use after the original manufacturer's warranty has expired. Another way to think about the AsiaCare Warranty is that it is HEALTHCARE for your vehicle.