Accident & Breakdown Coverage Overview

This service is provided by a third party that has a large network all over Thailand.

The main language is Thai however our customers say their English is acceptable.  If you need assistance we are glad to help during our business hours.

The cost is approximately 2200 THB/ year.

This depends on the insurance company but most of the companies we work with offer the policy in Thai and English.

Call centers are primarily operated by Thai speakers but most of the companies we work with will have someone that can speak some English.

Most policies are set to be an unnamed driver which means that anyone can drive your car and be covered.  In some rare cases you could get a named policy, but we don’t recommend it.

All repairs are performed at a manufacturers service centre. All parts and labour will be genuine and have the usual manufacturers

guarantees. We NEVER place used/old parts on your vehicle.

When you receive your AsiaCare Warranty Welcome Pack, there will be a Hotline number given to you for any customer service help you may require.

1. Contact the initial damage hotline via the number listed in the warranty manual. And bring the car to the nearest service center.
2. Manufacturer's service center checks the spare parts list.
3. Wait for the claim center for approval within 24 hours (the coverage is according to the package that the customer chooses to buy. and according to the conditions set by the policy)
4. Service center repairs
5. Wait for payment 5 working days before taking the car out of the service center or reserve it and take the car out for use. (Refund within 5 business days)