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Why choose us for your used car purchase?

Pre Sale Inspection

Our extensive inspection and prep process ensures that you get a second hand car in excellent mechanical condition.

Warranty

Get a written warranty on parts and labor (coverage varies by car sale class)

All-inclusive Price

Our haggle-free pricing includes our fair-price guarantee, multi-point inspection, renewal, and warranty (according to sale class), the ownership transfer paperwork service, transfer fees, current registration, and all sales taxes.

After-sale service

We are here to help you with maintenance and any other automotive needs after the sale.

We all know that the used car business around the world has a less than stellar stereotype attached with it. Some of this comes out of straight-up dishonesty, but some of it also comes out of neglect on the part of the seller to fully check what they are selling. Some of it also just comes about because cars are imperfect machines with thousands of parts and sometimes things just go wrong. 

We at Expat Auto feel that the general reputation of the used car business is unfortunate yet mostly avoidable.  We’ve created a standard for buying, inspections, renewals, car classifications, and written warranty levels to make the buying process more straightforward. 

And if things do go wrong down the road we’re here to make sure you get the service you need whether it's an item covered by a warranty or not; our 1-stop shop for after-sales services has you covered. 

Our team is here to make sure you get a quality car that fits your needs and budget, as well as to offer the service you may need during your car ownership journey.

car buying roadmap

Multi-Point Inspection  

Every car must undergo an inspection to be put in our car classification/grading system, or we won’t sell it.  Our professional technicians are great at this and work hard to provide our sales team and customers with full disclosure of their findings.

Vehicles still under manufacturer warranty undergo approximately 110 points as a quality check inspection and are also taken to the dealer for the routine check and servicing if due.

Vehicles no longer under manufacturer warranty are taken through a 230 point Test Drive & Visual Inspection:

  • Engine (cylinder compression check on gasoline engines over 70k km, timing belt, leaks from freeze-plugs, gaskets and seals, etc)
  • Drive Train (transmission operation, drive shaft seals, universal joints, cv-joints, wheel bearings, etc)
  • Steering Components (steering rack, tie rod ends, alignment, etc.)
  • Suspension (shocks, ball joints, leaf springs bushings, control arm bushings, etc)
  • Brakes & Tires (discs and drums, pads, tire wear, etc)
  • Electrical Components (battery, alternator, spark plugs, wiring, etc)
  • Lights & Accessories
  • Cooling System (radiator, hoses, water pump, fans, etc)
  • A/C (temperature, thermostat, controls, etc)
  • Exhaust System (mufflers and pipes)
  • Paint, Body, and Interior condition
  • Fluid levels and quality (motor oil, transmission/gear oils, brakes, power steering, radiator coolant, battery, etc.)

 

* Mileage is verified to the best of our abilities by checking on available records and evaluating the condition of the car. If we find it has been dialled back, we will let you know upfront. If you find new information about the inaccuracy of the mileage after the sale, we will buy the car back!

** We do not sell cars with flood or frame damage.

*** If the car has had any minor scrapes/accidents that were properly repaired, we will point them out to you.

 

Renewal Process

Once a car has been taken through the full inspection, the renewal process (if any) can begin. Anything that doesn't meet our standards for a particular car classification is repaired or replaced by our highly trained technicians. We spend many hours replacing parts, fixing major dents or scratches, and detailing to make your car feel like new. Then we give each car a final quality check.

 

Shop Cars Now or keep reading about our car classification system.

 

Car Classification/Grading System

We have organized our cars into five different car sales classes depending on Age, Mileage, Inspection level, Condition, and Warranty Coverage.  Keep in mind that just because a car is in a lower class doesn’t mean it's not a good car.  It may be there just the warranty level due to age or mileage.

Car Sale Classifications

Important Classification Summary :

1.-2.  Platinum Certified & Gold class - cars have had all repairs done, but differ on warranty level and length because of age or mileage.

3.  Silver Class -  cars are here primarily because of age or mileage. At a minimum, all repairs related to the engine and drive-train have been repaired.  It may or may not have any additional recommended items for repair.  Contact us for an estimate on any items that have not been repaired (if any).

4.  Bronze Class -  is essentially the as-is section in terms of warranty either because of the age/mileage, accident history, or because it may have some recommended repairs.  Many of the cars in this section have already had many repairs done and have very few recommended items. Contact us for an estimate on any items that have not been repaired (if any).

*For all four classes of cars above, all have undergone our thorough inspection and for the Silver and Bronze if there are any remaining items that have not been repaired we will provide you with a list of remaining items so you at least have a starting point on the condition.  For cars that are 10 years or newer if you would like to have a longer or more extensive warranty, we do have a third party warranty available for purchase - basically car mechanical insurance. More details.

 

5.  Budget Wheels - These are older higher mileage cars that have only gone through a quick basic informal visual inspection and are being sold in a true “as-is” condition without any other information other than what we may have done to it already (if any).  We do not have any list of items not done as we have not performed a formal inspection and they do not come with a warranty of any kind.  You could pay to have our pre-purchase multi-point inspection done on one of these cars so you have a list of any items that may need attention now or in the near future.

 

We hope that we can make buying and selling a vehicle a more pleasant and straightforward experience as it should be.  

 

Shop Cars Now or keep reading about our warranty.

 

Warranty Details

Depending on what sale class (Platinum, Gold, etc)  the car you are interested in is in, it may come with a warranty that covers the cost of parts and labor.

Details of the warranty levels are below. See the car classification system to see which level and time length your car of interest comes with.

 

Full Comprehensive Warranty (bumper-to-bumper)

Our Platinum Certified cars are the only car sale class that comes with this 1-month premium coverage.

It covers repair or replacement of any components which fail under normal use due to a defect in materials or workmanship:

  • Engine
  • Drive Train (transmission)
  • Fuel System
  • Cooling System
  • Steering
  • Suspension
  • Brakes
  • Exhaust System
  • A/C
  • Electrical

 

Limited Powertrain Warranty

The limited powertrain warranty covers internally lubricated parts of major engine and drivetrain components. This warranty is provided on our Platinum Certified (12 mo.), Gold (6 mo.), and Silver (3 mo.) cars.

  • Engine (engine block, cylinder head, crankshaft, main and rod bearings, pistons and connecting rods, camshaft, valvetrain, timing gears and chain – timing belt excluded).
  • Drivetrain (transmission gears and internally lubricated parts, drive shafts, universal joints, cv-joints, differential gears, wheel bearings).

 

Warranty Terms

The vehicle must be brought back to the Expat Auto facility in Chiang Mai for warranty claims.  The customer is responsible for any fees involved in getting the vehicle back to our facility.  For full details of all the terms feel free to request a copy of our sale agreement that has all the fine print.

Please also consider our third-party extended warranty option. All cars have unexpected repairs; get nationwide comprehensive extended coverage from expensive repairs with the Asia Care Add-on warranty option.

 

Shop Cars Now or keep reading about our process

 

Paperwork & Documentation

We take care of all necessary documentation such as DLT forms, title, registration, and taxes.  Not only that but we also handle the logistics of taking the vehicle to DLT to do the ownership transfer on your behalf. 

What you’ll need:

  1. Passport with valid visa (if you don’t have #2 yet then you’ll need to have at least 30 days min to get one)
  2. Original residency certificate still within 30-day validity. - Dreading a trip to immigration? Don’t sweat it, we can handle it all for you at our office.

 

For your own curiosity, you can learn more about the paperwork requirements and DLT fees here. These are included in the purchase price of the car you buy from us.

 

We can also assist with other paperwork needs such as 

 

All-Inclusive Buying Process

Our sales team members do not work off of commissions, but rather other customer service based incentives so you can be sure their goal is to give honest advice to help you find a car that meets your needs.

We work hard to ensure you get a fair market value without the stress and hassle of negotiations. The price you see is the price you pay, no hidden costs

In addition to the inspection/prep and warranty, the price of the vehicle also includes all road tax/registration (min 3 months left as we cannot extend before this), transport office inspection/ transfer fees, compulsory government insurance, and 7% VAT sales taxes.   

If you wish to purchase an optional (but highly recommended!) collision insurance policy, we can give you a quote. See more details here.

 

Shop Cars Now or keep reading about other buying services

 

Other Buying Services

Trade-In or sell us your car

Whether you buy from us or not we may be interested in buying your car. Instead of trying to haggle with sellers and find a buyer, bring your car to us and we'll buy it! 

How it works:

  1. Bring your car in to get a free appraisal.  
  2. Leave your old wheels behind with cash in hand or take up to 7 days to consider the offer.

Find out more now!

 

Car Financing

We partner with some of Thailand’s largest banks to offer you competitive rates. 

In some cases, we can also work with a lender of your choice.  More info

 

Out of Province Buyers/ Car Transport

Let us take care of all your needs and even have your car delivered right to your doorstep wherever you are in Thailand.

car transport interprovincial

Shoot us a message to get a quote for delivery. We can also take additional close up photographs and videos of the interior, exterior, engine startups, and even virtual test drives for your peace of mind!

Insurance quotes and even the sale contract can be done digitally. Liaising for any other paperwork is not a problem.

If the cost of delivery is prohibitive or you’d just rather come view a car here at our showroom in person instead, we will give you a credit for your one-way travel expenses (ie. airfare, train, bus, or fuel up to 2,500 THB with receipts) if you end up buying a car!

 

Car Finding Service

If you don’t see any cars that interest you on our website, you can also submit a car request so we can connect you with a car that meets your criteria.

The sure way to make this happen fast is to use our premium active search option as opposed to waiting for something that may or may not show up in our inventory.

 

Shop Cars Now or keep reading about other after-sales services

 

After Sales Service

After the warranty period, we can also service and perform maintenance on the car you bought from us. We seek to develop a long-term relationship to assist with all your automotive needs. 

We can also help you when you are ready to sell the car again either through a trade-in, consignment, or selling outright.  

 

Vehicle Mechanical Services

Expat Auto is you 1-stop repair center.

 

Vehicle Cosmetic Services

Looks aren't everything, but it sure is nice!

 

Vehicle Paperwork Services

We've got you covered!

 

Logistic & Liaison Services

 

Selling Services

 

Please visit our services page for more details of the services we provide.

 

Shop Cars Now

Car Buying & Sales FAQs

If you don’t have your money in the country, we suggest you open a Thai bank account and wire the money to yourself or a friend so you can do a local transfer to our bank.

You can also do an international transfer to our bank but it usually takes 3-5 days to come through.

Some clients have mentioned using Transferwise website to do international transfers.


Be the first person to like this faq.

None for you! We’ve tried to make it straightforward for you by removing any hidden fees and making our prices all-inclusive of DLT ownership transfer fees, mandatory gov. Insurance and registration renewal (if within 3 months of expiration), and 7% VAT tax on our cars (this can add up to a lot!).


Be the first person to like this faq.

Yes, you can test drive as many cars as you want!


5 people found this faq useful.

We use a transparent haggle-free, fair price guarantee system.  Unlike many places, our car prices are not set higher to allow for negotiations and we don't price based on our cost (this means that we even lose money on some cars to stand by our commitment to provide a fair price).  With our fair-price guarantee we work hard to keep up on current Thai market prices to ensure you get a fair market value without the stress and hassle of negotiations. The price you see is the price you pay, no hidden costs to get the car into your name.  

In addition to a fair price, we also include:

  • Inspection and renewal prep (according to car sale class)
  • Warranty (according to car sale class). Optional third-party warranties/mechanical insurance are also available.
  • Third-party 1 year 24hr Roadside Assistance policy (depending on car class)
  • Current compulsory government insurance and road tax/registration (min 3 months left as we cannot extend before this)
  • Ownership transfer service at the Transport office
  • Ownership transfer fees.
  • and 7% VAT sales tax!

If you wish to purchase an optional (but highly recommended!) collision insurance policy, we can give you a quote. See more details. 

 

If you'd like to be notified if the the price of a car gets lowered or put into our hot-deal promo category, let us know, but cannot guarantee that the car will still be available in the future.


Be the first person to like this faq.

Every month. The actual number depends on our own car sales numbers each month as well as the number of new consignment cars we may get in.

If you don’t see what you want, check out our Car Finding Service!


1 people found this faq useful.

Yes, we can do trade-ins on most vehicles. After we evaluate the condition of your car we can offer you a fair wholesale price. We also offer a consignment service to sell the car on your behalf. In most cases you may be able to get more for your car but it will take a bit more time. See more details about selling your car here.


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